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RETENTION SCHEDULE · EVI-RET-004

Administrative service and complaint records retention schedule

Administrative service cases, complaints and accessibility review records

Entity ID
EVI-RET-004
Status
Current
Authority
Responsible service institution and National Archive Authority
Data period
Active matter plus ten years after final disposition, subject to constitutional review
Last reviewed

Static public schedule. No record is destroyed, transferred or placed on hold by this page.

Record class and active period

FieldValueCanonical record
ClassificationPUBLIC-AGGREGATED
Record classAdministrative service cases, complaints and accessibility review records
Active periodActive matter plus ten years after final disposition, subject to constitutional review
Source authorityResponsible service institution and National Archive Authority

Archival disposition

Transfer public decisions and selected precedent records; destroy only non-essential private working data under approved disposition

Deletion prohibition

No destruction while appeal, correction, legal hold or rights claim remains open.

Legal-hold precedence

Any valid legal hold suspends ordinary deletion and transfer dates.

Privacy and correction history

Privacy boundary: Public statistics and issue summaries only; personal identities, contact data and private correspondence remain protected.

Correction history: Public corrections preserve prior decision language and protected case metadata separately.

Related records

Unavailable fields

  • live case age
  • real complainant identity
  • implemented disposition job

Revision history

  • · 1.0 — Published a bounded administrative and complaint retention schedule.

Authority and record status

Responsible authority: Responsible service institution and National Archive Authority.

The schedule establishes public governance metadata; actual records management remains separately implemented and evidenced.

Revision date: . Public corrections may be initiated through the diplomatic contact route.

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